Data Deletion Request
Last Updated: December 2025
Introduction
Users of the ShowUp app may request deletion of some or all of their personal data at any time.
How to Request Data Deletion
To request deletion of your data, please email:
Include:
- The email address or phone number associated with your ShowUp account
- A brief description of the data you would like deleted (for example: messages, photos, events, or full account deletion)
What Data Can Be Deleted
Depending on the request, we may delete:
- Account information (name, email address, phone number)
- Messages and group conversations
- Photos and media uploaded by the user
- Events and RSVPs
- Contact discovery data
What Data May Be Retained
Some data may be retained where required by law or for legitimate business purposes, such as security, fraud prevention, or compliance obligations.
Processing Time
Deletion requests are typically processed within 30 days.
More Information
For more information, please see our Privacy Policy.